FAQ's

Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Most orders are processed within 2–5 business days. Once your order ships, standard delivery typically takes 3–7 business days within the United States.

How can I track my order?

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Do you offer expedited shipping?

Shipping options may vary based on product availability and destination. Available shipping methods will be displayed during checkout.

Do you ship internationally?

At this time, shipping availability varies by location. If international shipping is available for your region, you will see shipping options at checkout.

Products

Are your shirts true to size?

Most of our apparel runs true to size for a comfortable unisex fit. For a more oversized look, we recommend sizing up. Please refer to the size chart provided on each product page before ordering.

What brands of shirts do you use?

We use high-quality apparel from trusted manufacturers known for comfort, durability, and vibrant print quality.

How should I wash my apparel?

For best results:

  • Wash inside out in cold water
  • Use mild detergent
  • Tumble dry low or hang dry
  • Do not iron directly on printed designs
  • Avoid bleach

Will the design fade after washing?

Our designs are professionally printed using high-quality printing methods designed to provide long-lasting color and durability when cared for properly.

Returns & Exchanges

What is your return policy?

Because all items are made specifically for each order, we do not accept returns or exchanges for incorrect sizing, color selection, or buyer's remorse.

What if my item arrives damaged or defective?

If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with photos of the issue. We will gladly work with you to provide a replacement or resolution.

Can I cancel my order?

Orders may only be canceled within 12 hours of purchase. Once production begins, cancellations are no longer possible.

Can I exchange for a different size?

Since items are custom-made to order, we are unable to offer size exchanges. Please review the size chart carefully before placing your order.

Payments

What payment methods do you accept?

We accept all major credit cards, debit cards, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.

Is my payment information secure?

Absolutely. All transactions are processed through secure, encrypted payment systems to protect your information.

The Darling Dixie

Where is The Darling Dixie located?

The Darling Dixie is an online boutique serving customers nationwide.

Do you release new designs often?

Yes! We regularly add new seasonal collections, trendy graphic tees, hats, and boutique favorites. Be sure to subscribe to our email list and follow us on social media so you never miss a new release.

How can I contact customer service?

You can reach us anytime through our Contact Us page or by emailing:

thedarlingdixieboutique@gmail.com

We strive to respond within 24–48 business hours.

Do you offer discounts or promotions?

Yes! We frequently offer exclusive sales, new customer discounts, and seasonal promotions. Join our email list to receive special offers before anyone else.

Custom & Special Requests

Do you offer custom designs?

At this time, custom requests are reviewed on a case-by-case basis. Please contact us with your idea and we'll let you know if it's something we can accommodate.

Can I order items as gifts?

Absolutely! Our products make wonderful gifts for moms, teachers, beach lovers, and southern girls alike.

Still Have Questions?

We're always happy to help!

💗 Contact us anytime and we'll get back to you as quickly as possible.

The Darling Dixie
Cute Southern Styles for Everyday Women 🌸🤠✨